Refunds & cancellations
Draft, to be reviewed by FreshyRich before launch.
If anything in your order is damaged, missing or not fresh, send us a photo on WhatsApp within 24 hours of delivery and we will replace it or refund you.
You can cancel or change an order until 10 PM the night before delivery. Subscriptions can be paused, skipped or cancelled any time with a WhatsApp message.
Refunds for online payments reach your original payment method within 5–7 working days.